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Error: can't log in to service
Error: can't log in to service
Loola Support avatar
Written by Loola Support
Updated over 3 years ago

If you get an error "can't log in to service", please try to re-connect your account via the Loola settings page:

1. Open the settings page by clicking the gear icon next to the Go Live button:

2. Select the platform you'd like to re-connect, and click "disconnect":

3. Click the platform again and re-connect your account.

In case this error happens with TikTok and the solution above didn't help, please refer to the following article:

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