Connecting your TikTok account

Important notes when connecting your TikTok account

Loola Support avatar
Written by Loola Support
Updated over a week ago

Connecting TikTok:

To connect your TikTok account with Loola, you will need to provide one of the following:

  1. Your TikTok username (without the @)

  2. An email that is connected to your TikTok account

  3. A phone number that is associated with your TikTok account.

The connection process might take up to 30 seconds and needs to be done only once.

Start by clicking the TikTok icon in the "Stream to" panel:

You can also open the connection form via the Settings page:

TikTok Connection Form:

Depending on your TikTok account settings, you might be required to enter a security code. If asked, check your SMS or Email for the security code:

Upon successful connection you should see this message:


If you forgot your password/username, or If you already use another method to login to TikTok (such as "Login with Google/Facebook/etc."), then please set up a password and a TikTok username through the TikTok app, the following links should be helpful:

Change/Create Username -

Alternatively, you can use the phone number that is associated with your account.

"Failed to go live" and other common issues:

To go live on TikTok, you must have a minimum of 1,000 followers and you must be able to go live directly from TikTok without using Loola.
Unfortunately, If you can't go live from the app itself, you won't be able to go live through Loola.
In certain countries, the minimum number of followers for live eligibility might be higher than 1000.

"Cannot log in to service":

In case the "Cannot log in to service" message appears, please try changing the login method (phone / username / email).

Connecting TikTok using a phone number:

First, it's important to disable all VPN's that might be running on your computer.

If you don't already have a phone number associated with your TikTok account, follow these instructions:
After linking your phone number to your TikTok account, you can connect it with Loola.

Please enter your phone number in Loola according to this format:



If we're from the US, and our mobile phone number is: 08008291040

We'll enter it like this: +18008291040

+1 Is the USA phone country code.

8008291040 Is the phone number except for the first digit.

(tik tok)

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