FAQ

Frequently Asked Questions

30 articles in this collection
Written by Loola Support and Loola Support

General

What is Loola TV?

What is this app all about?

Written by Loola Support
Updated over a week ago

How to Go Live With Loola

Go live with your webcam!

Written by Loola Support
Updated over a week ago

How Can I Share My Desktop?

How Can I Share My Screen via Loola?

Written by Loola Support
Updated over a week ago

Which apps can Loola stream to?

Written by Loola Support
Updated over a week ago

How to mute the audio in Loola

Changing volume in Loola while using RTMP mode

Written by Loola Support
Updated over a week ago

What types of content can I stream with Loola?

Written by Loola Support
Updated over a week ago

Can I login to Loola without Gmail?

Creating account with Loola

Written by Loola Support
Updated over a week ago

Can I stream my mobile phone with Loola?

Live streaming mobile games

Written by Loola Support
Updated over a week ago

Can I remove the watermark?

Removing Loola's logo overlay

Written by Loola Support
Updated over a week ago

Can I use multiple Instagram/YouTube accounts with Loola?

Switching the connected social accounts

Written by Loola Support
Updated over a week ago

How to generate shareable link to YouTube Live

Inviting viewers to YouTube Live

Written by Loola Support
Updated over a week ago

How Can I Download My Stream?

Saving your broadcasts

Written by Loola Support
Updated over a week ago

Can I Stream a Prerecorded Video?

Can I Upload a Video to Loola?

Written by Loola Support
Updated over a week ago

Can I Disable Chat?

Is it possible to block viewer comments ?

Written by Loola Support
Updated over a week ago

Can I download the chat?

Exporting chat comments

Written by Loola Support
Updated over a week ago

How to Make YouTube Live Public?

How to change YouTube Live Privacy Settings

Written by Loola Support
Updated over a week ago

Is my live saved on Instagram?

How to save your broadcast on Instagram and share to IGTV

Written by Loola Support
Updated over a week ago

What are the best stream settings for TikTok?

Landscape and Portrait modes in TikTok

Written by Loola Support
Updated over a week ago

How do I share to IGTV?

Sharing your video to Instagram's IGTV

Written by Loola Support
Updated over a week ago

Why is my Instagram video cropped?

Fixing portrait / landscape issues and showing video full screen in vertical apps

Written by Loola Support
Updated over a week ago

Why is Instagram video zoomed in?

Fixing Instagram resolution

Written by Loola Support
Updated over a week ago

Is Hi-Fidelity Audio Supported?

Audio encoding parameters

Written by Loola Support
Updated over a week ago

How Can I Minimize Latency?

Reducing live streaming lag time

Written by Loola Support
Updated over a week ago

How can I see myself live in Instagram?

Written by Loola Support
Updated over a week ago

How to Go Live on Facebook

Using Loola with Facebook Live

Written by Loola Support
Updated over a week ago

How to Disconnect My Social Channels

How to cancel my Loola account

Written by Loola Support
Updated over a week ago

Billing

What is my Billing Email?

How to log into the billing portal

Written by Loola Support
Updated over a week ago

Where is my Invoice?

How to download invoice

Written by Loola Support
Updated over a week ago

How to Cancel a Paid Subscription

Canceling payments

Written by Loola Support
Updated this week

What is your refund policy

Am I entitled for a refund?

Written by Loola Support
Updated over a week ago