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How to Connect Your Instagram Account

How to set up Instagram

Loola Support avatar
Written by Loola Support
Updated over 2 years ago

Important: please read Instagram's Community Guidelines and make sure you follow them before using Loola.


Loola uses the standard Instagram OAuth authentication bind your Instagram account.

You will need to install the Loola Chrome extension to successfully complete the authentication flow.
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Steps:

  1. On your desktop, use a Chrome browser and install the Loola extension: https://chrome.google.com/webstore/detail/loola-tv/cegddajdfabllncgnkadccjdkffbnolk

  2. Make sure to disable any popup blocker or AdBlocker.

  3. Click the Instagram icon in the Loola studio and follow the instructions

In certain cases, you may see the following message:
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Simply click "Not Now" and proceed to login into your account:

After successful login to your account, the window will automatically close and you should be authenticated.

Security Code / Two-Factor Verification:

In case you have two-factor authentication enabled on your Instagram settings, you will be asked to enter a security code to complete the verification.

Per your settings, the security code will either be sent to you over SMS, or, you'll need to use your Authenticator app to generate the code.
In case you have both SMS and Authenticator App enabled, then please use the Authenticator App.

If you only have SMS method enabled, however you are not getting the security code, then please either add an authentication app method via your Instagram app settings, or, turn off the two-factor authentication completely (less recommended).

Troubleshooting:

If the popup windows is closed, but you still can't connect, try the following steps:

  1. Open a new tab in Chrome and got to www.instagram.com

  2. Login to the account you are trying to connect.

  3. Go back to Loola and re-connect your account.

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